The documents required to open an account for an Indian Citizen are: Aadhar Card and Certificate from Indian Embassy.
You can proceed for online account opening by clicking this link (https://onlineaccount.srdb.com.np/#/ ) or visiting our official website (https://srdb.com.np/). It should not take more than 5 minutes to apply. Before you begin, please ensure you have the following:
The account shall be dormant if transactions is not done for more than 3 years in saving account and 6 months in CALL/Current account. You must visit any of SRDBL branches to activate the account.
Minor is not eligible to apply for debit card by directly. However, operator of minor can apply for the card by visiting the bank’s branch.
To register for corporate Internet Banking service, one should have an active current account with SRDBL, and should submit duly filled and signed SRDBL Corporate Internet Banking Application form. The required documents are as:
For Public and Private Limited Companies and Social Organizations:
- A board minute, which should clearly state the following details:
-An authorized letter clearly stating the following details:
You need to visit the nearest SRDBL branch for resetting the password of internet banking. You will receive new password in your registered email.
Login to your Internet Banking Account. On the left of the dashboard, you will see Services where you can find Change password option.
You have only one password for Internet Banking i.e., Login password which is required to login to your Internet Banking account. OTP will be used for completing transactions.
OTP stands for One Time Password. It is random and is 6 characters long, which is system generated. It is sent by bank to the customers’ registered mobile number and/or email address every time while initiating a transaction through Internet Banking. Customer needs to fill OTP when prompted to complete the transaction/activity.
Yes, if the customer-ID of your accounts is the same, then all accounts would be displayed automatically under the single Internet Banking user ID. However, if the accounts are registered under different Customer IDs, you will have to request for separate Internet Banking user credentials.
Yes, you can transfer funds within your accounts, or other accounts within SRDBL, or to any other bank’s accounts.
Yes, you can download the statement from your Internet Banking and save in your PC.
On the left side of the dashboard click on “Account”. You will see the list of all your linked accounts. On the right of every account, you will see “Statement”. Now you can choose date and download the statement in PDF and/or Excel.
The URL starts with https:// – with the LOCK icon present on the address bar. You can view the site details by clicking on the lock icon.
You have an important role in ensuring security of your access to bank accounts over the internet. For secure internet banking transactions, you must:
The virtual keyboard should ideally be used at all times, especially when you are logging in from the computer that is not yours, or in a public area like cyber cafe.
For change of address and/or email id, please update your KYC at the nearest SRDBL branch.
Shine Resunga Mobile banking is Shine Resunga Development bank's official mobile banking app. It allows fast and convenient banking from your handheld devices anywhere anytime within Nepal. Link your different or multiple accounts and transfer the funds or receive funds in real-time with this secure Mobile banking app. Also, new features and updates are provided regularly to make ease to the customers. Shine Resunga Mobile banking application is integrated with 2 largest Payment Card Industries (PCI) i.e., with Fonepay and NCHL and is integrated with 2 most trusted payment service provider (PSP) i.e., with Esewa and Khalti.
Through Shine Resunga Mobile application, you can access and manage your SRDBL accounts to carry out various services:
It's easy to get registered in the Shine Resunga Mobile Banking app. Without any inconvenience visit the branch to get registered then download the App and follow the instructions. You can set up your pin and password and enjoy the service.
The Shine Resunga Mobile Banking app is available on both IOS and Android software. To download the application please visit Google Play Store or App Store and search for Shine Resunga Mobile Banking or you can find the mobile banking link in Shine Resunga Development Bank official website to download the App.
The login password is your password used for authentication during the login process if he/she is using a smartphone with a proper internet connection. The login password should be alphanumeric with 7-15 characters long. The transaction pin is the 4-digit code that is set and used for any monetary transaction.
After installing the Shine Resunga Mobile Banking application on your mobile phone, please log in to Shine Resunga Mobile Banking with your login credential. The username will be your mobile number. After successful registration, you will be asked to change your login password and transaction pin successively. For password format, you can see the procedure and follow the instruction as in the popup panel that you get for changing the password.
Once you set your new login and transaction password, you need to log in again with the new password to use the service.
Note: Please keep your login password and transactions pin safe and confidential.
After subscribing to the application, you will receive a message inquiring about the preference of fingerprint. You can enable your fingerprint to log in or for the transaction. However, you can press LATER or NEVER based on your preference. Also, can be enabled or disabled fingerprint through the settings menu.
NO, RTFT (real time fund transfer) For canceling or changing transaction error, you can contact the nearest branch of SRDBL bank.
Transaction history can be accessed through account statements available in the Shine Resunga mobile banking app.
The notification for the payment is received through the alert message (SMS), details can be viewed in dashboard and it can be confirmed through account statement.
You can change your password through the application. However, to change your mobile number or other personal information, you can visit the nearest branch of SRDBL Bank.
You can go to the complaint option to report issues also you can visit the nearest branch of Shine Resunga Development Bank Ltd.
The QR code term stands for Quick Response Code. QR codes are square barcodes (two-dimensional barcodes). Like any other barcode, a QR code is nothing more than a way to store information in a machine-readable optical label. QR Code used by Fonepay is a two-dimensional barcode to enable customers make different kind of payment transaction.
On IOS Device
On Android Device
Immediately. Once the merchant has been approved in the Fonepay platform, Log in Id and password of Fonepay Merchant Application shall be sent to the registered email address and mobile number of the merchant. By logging in to the Fonepay merchant app, the merchant can immediately start transaction using either Static, or Dynamic QR Code. It may take up-to 15 days to deliver the printed(static) QR Code from Fonepay network.
Dynamic QR is a code generated by the merchant for each individual transaction, Merchant can login to Fonepay Merchant app, and generate dynamic code for each individual payment.
It will depend upon type of business and volume of transaction per month. However, at present no MSF charges will be levied until further notice.
Case I: If the daily transaction amount is above NPR 50, the system will automatically transfer the amount in the merchant’s account after 11 PM of the transaction day. If the amount is not credited in the merchant’s account after 11 PM, please mail the issue to firstname.lastname@example.org or, contact E-banking operation.
Case II: If the daily transaction amount is below NPR 50, merchant should transfer from the Fonepay apps manually. First of all, the merchant should download the Fonepay Merchant application through Appstore/Play store. Then, the merchant should enter the log in credentials received in their registered e-mail and/or mobile number during the QR code registration. Upon successful log in, select Transfer to Bank option and enter the amount and remarks to proceed.
Case I: If the PAN is registered under the account holder’s name, then we can link the QR with saving account of the proprietor.
Case II: If the PAN is registered under the Company’s name, then the QR must be linked with current account.